Tech Support Services

Reliable Device Maintenance & Troubleshooting

Everyday Digital Assistance

• Device setup and configuration

• Basic computer and internet skills

• Accessibility features configuration (text size, contrast, voice commands)

• Battery optimization and maintenance

• Transferring data from old devices to new ones

• Organizing home screens and adjusting device settings for easy use

Connecting Safely & Securely Online

• Email setup and management (sending, organizing, and recovering passwords)

• Video calling and communication apps (Zoom, Skype, FaceTime)

• Social media assistance (creating accounts, privacy settings, and sharing updates)

• Online safety, phishing, and scam awareness

• Setting up secure passwords and using two-factor authentication

• Blocking spam calls and identifying safe messages

Setting Up a Connected Home

• Smart home device setup, including Amazon Alexa, Google Home, and Apple HomeKit

• Configuring voice-activated assistants for simple commands and tasks

• Setting up smart thermostats, lights, and security cameras

• Teaching how to control devices remotely using smartphones or tablets

• Integrating smart TVs and streaming devices like Roku, Fire Stick, or Apple TV

• Setting up health and wellness devices, such as fitness trackers and smart scales

• Customizing accessibility settings on smart home devices for ease of use

• Setting up reminders, alarms, and daily routines on smart devices

• Explaining privacy settings and managing permissions for smart home apps

• Troubleshooting and providing ongoing support for connected devices

• Troubleshooting device issues and slowdowns (diagnosing and resolving problems)

• Software updates and installations (keeping systems current and secure)

• Device maintenance and cleaning (digital cleaning for better performance)

• Password management and security (securely storing and organizing passwords)

• Removing unwanted or harmful programs from devices

• Setting up antivirus software and managing device security

• Digital entertainment setup (streaming services, music, podcasts)

• Health and wellness technology setup (monitoring apps, medication reminders)

• Photo and video sharing (creating and sharing digital albums)

• Using library apps to borrow e-books and audiobooks

• Exploring new hobbies and interests through apps and online resources

Enriching Digital Entertainment & Learning